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Used Duplicator to Upload Site and Everything Missing

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August 20, 2020 at 10:sixteen am

John-Pierre Cornelissen

How to force wpml to download the missing .po files from the WordPress

August 20, 2020 at 11:08 am
August 21, 2020 at one:12 am #6841641

Marcos Vinicios Barreto

Supporter

Languages: English language (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hi,

Thank you for contacting our support service. You mentioned the option described at: hidden link is disabled because WPML is being used.

Tin you please, temporary disable WPML and so effort to download the missing languages using this choice? Is this a viable choice for yous?

I as well noticed the data for the opening hours content is provided by a shortcode [contact-carts...] which seems to exist provided by a third political party plugin. Did you translated the strings coming from this plugin properly according our instructions at:

https://wpml.org/documentation/getting-started-guide/string-translation/

https://wpml.org/documentation/getting-started-guide/theme-localization/

Please, let me know if it helps to fix your consequence, have a nice day.

Baronial 21, 2020 at nine:39 am #6844551

John-Pierre Cornelissen

Hi Marcos, give thanks you.

The plugin from the shortcode uses the default WP translations for the days of the weeks, which is why I demand the WP language files for German and French.

Disable WPML, change the site linguistic communication in the WP settings to download the WP language files and and then enable WPML once more worked.

So that's a workaround, but the question remains how that should work when WPML is enabled.

Thanks
JP

August 21, 2020 at 3:02 pm #6846631

Marcos Vinicios Barreto

Supporter

Languages: English language (English language ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello JP,

Thanks for the confirmation. As my colleague explained unremarkably checking for updates from your WordPress Dashboard > Updates is also an alternative to download missing language files, your example seems to be the excepetion not the rule.

WPML wouldn't prevent the download of these files equally a standard behavior, so, I wouldn't accept the answer for your without replicating the issue and proceeding with a detailed investigation. If you need a detailed reply and a test case here, we can consult our second level support team for this particular case.

Delight, allow me know, have a overnice solar day.

August 21, 2020 at 3:59 pm #6846959

John-Pierre Cornelissen

Hi Marcos,

Aye I would like this to be investigated because I see this issue on every site I have with WPML.

I just disabled all other plugins to see if i of them causes the trouble, but it didn't set up it.

Can you enable the individual message so I can provide the login details of my WPML test site. That we we tin't mess upward a live site during debugging.

Thanks
JP

August 21, 2020 at 8:47 pm #6847741

Marcos Vinicios Barreto

Supporter

Languages: English language (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello JP,

Cheers for the updates. Sure, the next reply is marked as private, then, yous can safely share the admission details with our support staff. Give thanks you for your collaboration, have a nice day.

Baronial 22, 2020 at eight:44 am
August 25, 2020 at 1:45 pm #6869323

Marcos Vinicios Barreto

Supporter

Languages: English language (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hullo,

Thank y'all for the provided details and your patience while waiting for a solution. I consulted our 2d level support squad for a better expect at this issue and if we have any way of doing it while WPML is enabled. I will update you here as soon every bit I accept these details bachelor. Please, note our second level team might require some actress fourth dimension according the outcome complexity and debug steps. Have a nice 24-hour interval.

August 26, 2020 at five:12 pm #6879525

Marcos Vinicios Barreto

Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Cheers for your patience while waited for a reply. I've got some more details from our second level support team and basically you are able to translate the linguistic communication files with the method below while using WPML:

1 - When calculation the language from your WordPress Dashboard > WPML > Languages the linguistic communication files volition exist downloaded automatically if the added linguistic communication has a valid locale according: translate.wordpress.org

2 - As an culling method you can besides manually download the language .po files from translate.wordpress.org

Hope it brings some more clarifications for you, have a nice day.

Baronial 27, 2020 at ix:xx am #6884099

John-Pierre Cornelissen

How-do-you-do, I don't empathise 'if it has a valid location'. That suggests that the common languages I can select in WPML don't have a valid location. I tried French, German and Castilian and they are non downloaded. And everything is fine when I disable WPML, select these languages from the WP settings page and so enable WPML again. To me that looks like there is something with WPML not working every bit expected.

August 27, 2020 at 8:51 pm #6889369

Marcos Vinicios Barreto

Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Howdy,

Thanks for the updates. I meant 'locale' instead of 'location' sorry for the typo error, I edited my previous reply with these changes.

As regarding your question, the best fashion to make up one's mind if WPML is working correctly is to effort the recommended workflow in a clean test website every bit it most likely we have an issue site specific instead of a general issue with WPML. For that nosotros can endeavour the following:

one - Admission this test website: hidden link (it is a ane click login url)

2 - Run the WPML setup at WordPress Dashboard > WPML > Languages define a language as the default linguistic communication of your website, for case english.

three - Ascertain a secondary linguistic communication for the website listed as a valid WordPress language at: translate.wordpress.org

4 - Play around in the WordPress Dashboard, perchance you can fix the Wordpress Dashboard > Users > Your Profile > WPML language settings > Set admin language as editing linguistic communication choice to ostend the language is automatically downloaded.

v - Add one more than language from WordPress Dashboard > WPML > Languages and once again click the sections of WordPress Dashboard for this language, you can modify the languages of the WordPress Dashboard using the summit admin bar language switcher, then you can confirm if the languages are being loaded properly.

If everything works every bit expected, then we can confirm WPML doesn't have this kind of bug and we should consider your issue as site specific, maybe acquired by some third party plugin code, server environment, or even the worflow followed in your instance, as once you added a language it seems it doesn't seem to exist possible to trigger the linguistic communication download once more without adding/editing a language.

Promise information technology brings some more than clarifications for your questions, have a overnice mean solar day.

August 28, 2020 at 10:xvi am #6893217

John-Pierre Cornelissen

How-do-you-do, I tin indeed see that on your site the language files are downloaded correctly.

Yet, it doesn't help me fix the problem.
- I run across this consequence on multiple sites of mine
- The consequence remains, fifty-fifty when I disable all plugins

- When I disable WPML, language files are downloaded when added from WP admin
- When I enable WPML, language files are not downloaded when added from WPML

So fifty-fifty if this is (multi) site specific, in that location is still something going wrong with WPML when it doesn't downloaded the language files.

That'south where you come in. Yous know what code is used to trigger the WPML download and only yous can help dubugging to discover out what's going wrong.

Thanks
JP

August 31, 2020 at four:57 pm #6909185

Marcos Vinicios Barreto

Supporter

Languages: English language (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello JP,

Cheers for the updates. I am consulting our 2d level support regarding your mentioned points. I volition update you here as soon as I have some more details. Thank you for your understanding and patience, have a nice day.

September iii, 2020 at 12:25 am #6929769

Marcos Vinicios Barreto

Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Bahia (GMT-03:00)

Hello,

Cheers for your patience while waiting clarifications for your questions. According our second level support squad as the issue seems to exist specific for your websites simply, information technology would exist of aid to requite a detailed await at ane of your websites where the issue happens. Can you delight, provide us with a duplicator copy of your website where we tin can replicate the result? Also, don't forget to include the full steps of the actions you took to replicate the issue. Please, consider:

To all-time troubleshoot the event, please make a snapshot of your site using the Duplicator plugin: https://wordpress.org/plugins/duplicator/. This will allow me to try and duplicate the error so that I can run further tests without interrupting your alive site.

In one case the snapshot is complete, either upload the snapshot Zip file and the installer.php file to a file sharing service such as Dropbox (and share the link in your reply) or correct click the Duplicator links in your wp-admin and paste in your reply.
Please notation: It is important to reduce the size of the package so please exclude some paths like /enshroud or /uploads and too exclude athenaeum and media files.I will as well demand the username and countersign of an account that was created BEFORE creating the duplicator package.I will enable the next reply to be private so simply y'all and I have admission to information technology!

Cheers for your collaboration. Have a prissy twenty-four hour period.

dickersonantoomp.blogspot.com

Source: https://wpml.org/forums/topic/how-to-force-wpml-to-download-the-missing-po-files-from-the-wordpress/

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